Frequently Asked Questions

Here are the answers to the most common questions asked by our users.

Bianca Antohe avatar
Written by Bianca Antohe
Updated over a week ago

How can ThinkOut help me?

ThinkOut is a cash flow management platform for small business owners. By using ThinkOut, you'll have a clear overview of your business - past, present & future - that will help you to make informed business decisions.

The main data source is your bank statement, but you can also upload different types of files such as invoices, forecasts, sales reports, etc).

You can use ThinkOut to find out:

  • what is your company's total balance in both bank and cash accounts;

  • what your daily cash movements look like;

  • what are your main categories of monthly inflows and outflows;

  • what cash-ins and cash-outs to expect in the next period;

  • if you have enough money to pay all the bills due in the current month;

  • whether your projects, services, or products are profitable or not;

  • what your company's estimated monthly budget looks like and what percent of your business goals are met.

Take ThinkOut for a spin and carefully plan your business growth.

How can I connect my bank to ThinkOut?

In order to connect your bank account you need the same credentials that you use to log into your internet banking platform (user name, password, SMS, token code, etc.).

Currently, the bank aggregation process is done via SaltEdge, the largest financial aggregator in Europe.

How does ThinkOut protect my private credentials when using the bank connection?

ThinkOut does not store and does not have access to the credentials you're using when connecting to the internet banking platform. The banking connection is usually happening directly on your bank's server and ThinkOut has read-only access to your data so that we can interpret it and then offer real-time financial analysis.

We currently use SaltEdge for the data aggregation, a service whose purpose is to create a bridge between banking services and startups in the financial area, as we are. SaltEdge works with over 5000 financial institutions from over 50 countries and has certifications attesting to data security, including ISO / IEC 27001: 2013 Certificates. You can read more here:

Is the bank connection mandatory in order to use ThinkOut?

No, you can also use ThinkOut without a bank connection. Just manually import bank statements or other files with your financial information (list of invoices, sales reports, etc.). Imported files must be in .csv or .xslx format.

Learn more about the file import process here.

How much does ThinkOut cost?

ThinkOut subscriptions prices start from 15 EUR/month or 144 EUR/year excluding VAT.

See more details about the ThinkOut subscription plans.

What is included in the Basic subscription?

The ThinkOut Basic plan allows access to up to 3 users, with a single company, with unlimited transactions, forecasts, budgets and bank accounts.

If you want to invite more than 3 users or need to manage the cash flow for more than 1 company, choose the Plus plan.

Permanent support from the ThinkOut team is included for both subscriptions.

Can I also add cash transactions in ThinkOut?

Yes, you can add cash transactions in ThinkOut. To do this you need a cash account, which you easily create from the Accounts section.

Learn more about cash accounts and cash transactions.

How do I update the bank connection?

Updating your bank connection means importing the latest transactions from your accounts into ThinkOut. This is done automatically every morning for a couple of banks, via their open banking platforms.

For the rest of them, refreshing the connection is a simple process that takes just a few clicks. Read more about it.

The Open Banking regulations, which allow third-party financial service providers access to consumer data from banking and non-banking institutions, will help us implement the automatic updating of daily transactions for more banks. We will keep you in touch with news related to this process.

Can I add collaborators to my ThinkOut account?

Sure, you can invite the team to work with you in the same ThinkOut account. Read more about User Management in ThinkOut.

I have several companies. Can I keep track of each of them in ThinkOut?

Sure, you can manage the cash flow separately for each company that you have. Read more about managing multiple companies in ThinkOut.

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